Contact information

✅ WIZRIDE — CONTACT INFORMATION

Last updated: February 24, 2026

At WizRide, we are committed to providing excellent customer support and ensuring a smooth shopping experience. If you have any questions about your order, products, shipping, returns, or any other inquiry, please feel free to contact us using the details below.


📧 Customer Support

For all customer service inquiries, please contact us by email:

📩 wizride.stores@outlook.com

We aim to respond to all inquiries within 24-48 business hours.


🛒 Order Support

If you are contacting us regarding an order, please include:

  • Your order number

  • The email used during checkout

  • A detailed description of your request

This helps us assist you faster.


📦 Shipping & Delivery Questions

For questions about:

  • shipping times

  • tracking updates

  • delivery issues

Please include your tracking number (if available).


🔁 Returns & Refunds

For return or refund requests, please contact us before sending any items back. We will provide instructions and confirm eligibility based on our Refund Policy.


⏰ Support Hours

Customer support is available:

Monday – Friday
Response time: 24-48 business hours


💬 Additional Information

Before contacting us, you may also find answers in:

  • Refund & Return Policy

  • Shipping Policy

  • Terms of Service