Política de envío
✅ WIZRIDE — SHIPPING POLICY
Last updated: February 24, 2026
Thank you for shopping with WizRide! We want to make sure you understand how shipping works and what to expect when ordering from us. Please read this Shipping Policy carefully.
1. PROCESSING TIME
All orders are typically processed within 1-3 business days after payment confirmation.
Orders placed on weekends or holidays will begin processing the next business day.
2. SHIPPING DESTINATIONS
We currently ship to most countries worldwide, including:
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Europe (EU & non-EU countries such as Switzerland, Norway, UK, etc.)
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North America
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Australia & New Zealand
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Select countries in Asia & South America
Shipping availability and methods may vary by location.
3. SHIPPING METHODS & DELIVERY TIMES
Delivery times depend on your destination and the shipping method chosen at checkout. Estimated delivery times are:
📦 Standard Shipping
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Europe: 5-15 business days
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UK & Switzerland: 7-18 business days
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USA & Canada: 10-20 business days
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Australia & New Zealand: 12-25 business days
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Other countries: 10-30 business days
These are estimates and not guaranteed delivery times.
4. TRACKING INFORMATION
Once your order has shipped, you will receive a shipping confirmation email with a tracking number.
You can use this tracking number to monitor your delivery status.
5. SHIPPING COSTS
Shipping costs are calculated based on your location and the shipping method selected at checkout.
Occasionally we offer:
✅ Free shipping promotions
✅ Discounted shipping rates
These will appear automatically at checkout when available.
6. IMPORT DUTIES & TAXES
International shipments may be subject to import duties, customs fees, and taxes charged by your country’s government.
These charges are the customer’s responsibility and are not included in the product price or shipping cost.
Please check your local customs policies before ordering.
7. DELAYS & UNEXPECTED ISSUES
Shipping carriers may experience delays due to:
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customs processing
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public holidays
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weather conditions
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logistical issues
WizRide is not responsible for delays once the package has been handed to the carrier.
If your tracking shows extended delays, contact us at:
8. LOST OR DAMAGED PACKAGES
If your package is lost or arrives damaged, please contact us with:
✔ Your order number
✔ Photos of the damaged item (if applicable)
✔ Any tracking updates
We will work with the carrier to assist you and find a resolution.
9. CONTACT INFORMATION
For any questions related to shipping, delivery times, or tracking: